Highlights From June 2015 Dyn Connect

August 28, 2015 Fred Bals

With TechToberFest just around the corner, we wanted to take a look back at our most recent Dyn Connect event in June. Dyn Connect, held in New York City, was a half-day event bringing together industry thought leaders discussing the future of Internet Performance and technology changes that are driving the state of the Internet. Participants included:

  • Alex Bolduc, Director of Infrastructure and Business Intelligence, Gogotech, an online retail group operating multiple websites and developing unique creative content.
  • Andrey Akselrod, Co-Founder & CTO, Smartling, an automated, cloud-based translation management platform and comprehensive translation services.
  • Dan Lotterman, Lead DevOps Engineer of Bit.ly, a URL shortening service for use in social networking, SMS, and email.
  • Chris Henry, Head of Operations, Behance, an Adobe business unit and online platform where creative professionals can showcase their portfolios and where businesses can find talent.
  • Alex Yuriev, Head of Site Reliability Engineering, Livestream, a live streaming video platform that allows users to view and broadcast video through the Internet.
  • And Matt Larson, CTO, Dyn.

During a panel discussion, Matt asked the participants to share their thoughts about Internet Performance.  Here’s what they had to say…

***

Matt:  How seriously does your company take Internet Performance for your various web properties?

Alex Bolduc, Gogotech:  It's definitely a serious concern. We're in e-commerce where speed equals conversion, and that's the name of the game for us.

Andrey Akselrod, Smartling: It's absolutely critical for our business, too.

Dan Lotterman, Bit.ly: If we're not performing you can believe that the internet is going to start screaming at us.

Chris Henry, Behance: Performance is a budget item for us. Every time we do something new, we have to look at what that does to performance. Did it hurt us? Did it Did it hurt our CDN performance? What do we need to do in order to get things back to optimal? Keeping a really close eye on that is critical to us.

Matt:   Alex, what about you? How important is performance?

Alex Yuriev, Livestream: There’s performance, and the perception of performance, right? To some people the first might mean, “How long until the page is fully loaded?” And the second is really about user experience.

You want to provide a user experience that gives the user the feeling that something is happening. Your page load might load its entirety faster than your competitor's site, but if your competitor is starting showing images and providing things that the user can interact with, there's a good chance that they may be providing a better end user experience.

Matt:   I'll open this up to anybody rather that going in any particular order here. What gaps do you have? In other words, what might there be that you want to measure that you can't or don't?

Andre: I think the biggest problem is figure out what to measure rather than what tool to use. The better question would be, what are we measure? What do we need to measure? Collecting too much data is also not going to be helpful. You have a lot of data, but how do you interpret it? What do you do with it?

Alex:   When we take a look at our entire infrastructure as a system, this finite set of interrelated components, we want to have probes in different locations to help us isolate issues faster. what a customer will be experiencing, and be able to help us identify problems.

For more content from the Dyn Connect event, check out these interviews with Firehost featuring Dr. Chase Cunningham, Threat Intelligence Lead and Smartling featuring Oleg Shpak, Director of IT Operations.

About the Author

Fred Bals

Senior Storyteller for Dyn. Tech enthusiast. Mini Cooper fanboy. One-time chronicler of Bob Dylan's Theme Time Radio Hour. Husband of Peggy. Human of Shaggy Bear and Cassoulet.

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