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Aberdeen Research Report - Constant Website Disruptions Demand a New Kind of Performance Management

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In this report, we'll look at the challenges that businesses face when it comes to managing and improving site performance. We'll analyze some new strategies, such as Internet Performance Management, that enable businesses to detect and avoid internet-based performance issues. And we'll look at how businesses that follow these strategies see improvements in site performance and customer satisfaction. CONSTANT WEBSITE DISRUPTIONS DEMAND A NEW KIND OF PERFORMANCE MANAGEMENT July 2016 Jim Rapoza, Senior Research Analyst & Editorial Director, Information Technology Report Highlights Businesses using Internet Performance Management are 2.3 times more likely to see faster website performance. By leveraging Internet Performance Management, organizations are twice as likely to see reduced downtime. Businesses using Internet Performance Management are 30% more likely to have very or extremely satisfied users of their sites and services. 81% of businesses using Internet Performance Management report faster issue resolution. p9 p9 p9 p8

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