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Global Consumer Online Shopping Expectations

February 16, 2015

3 Seconds or less is the difference between a loyal customer and a lost one.

Dyn surveyed more than 1400 consumers across 11 countries in North America, EMEA, and APAC to understand their shopping preferences, what they’re expecting, and what they're experiencing. We learned what is holding them back from buying more online and on mobile, plus what retailers need to do to turn skeptical consumers into longstanding customers.

Download this report to get the results and learn:

  • The state of online shopping
  • How slow websites and security concerns hinder online shopping growth
  • Why retailers struggle to fulfill promises of a consistent, omnichannel experience
  • Whether consumers are willing to shop more across international borders 
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